What if your 211 could do more than just answer calls, and be the heartbeat of your community's social impact? United Way of Greater Cincinnati 211 is undergoing that transformation, evolving from a helpline into a regional hub for outcome-driven collaboration. Join us to learn how we're partnering with hospitals and local governments, measuring longitudinal client outcomes, and building scalable systems that generate insight and revenue. You'll leave with a blueprint for transforming 211s, including the technology that powers it, the procedures that support it, and the methods we use to engage and grow partnerships.