Are you a techie? If not, this workshop is for you. We all know that information and referral services rely on technology more than ever to help clients find what they need, when they need it. But implementing new systems and working with technology vendors requires "upskilling" for many nonprofit professionals. A productive partnership requires 211s to learn the language of technology partners and learn how to communicate 211's critical needs. We'll tell you how we've done that, and offer tips on vendor relations, the technology vendor process, and more.