Name
From Challenge to Opportunity: Advancing 211s Through Strategic Change Management
Date & Time
Tuesday, October 28, 2025, 2:45 PM - 4:00 PM
Speakers
Emily Aubele, Vice President, United Way of Pennsylvania
Kyle Vickers, Director, Network Operations, United Way of Pennsylvania
Kyle Vickers, Director, Network Operations, United Way of Pennsylvania
Description
This session will examine the strategic management of change within the statewide federated network of PA 211. The presentation will provide a concise historical overview of PA 211, describe the progression toward its current formalized statewide structure, analyze the current circumstances necessitating further evolution, and discuss the methodologies for guiding and overseeing this ongoing transformation process.
Location Name
Pershing Place South