211 data is full of impactful stories that can inform decision makers and help agencies understand their community. This session will explore what it means to tell stories using data, and how 211 staff can leverage data storytelling. We'll look at how I&R data can be combined with external data, review examples of storytelling using I&R data, and explore how software tools and the National Data Platform can facilitate the process. You'll walk away with new perspectives on storytelling, along with tools you can use right away at your 211.