Who supports the listeners? 211 Peer Connect is a confidential, bi-weekly peer support program designed specifically for 211 specialists across North America. In this session, you’ll learn how this program creates a safe space for staff to debrief difficult calls, explore wellness techniques, and build authentic connections, no matter which 211 they serve. Join us for a closer look at how this initiative is filling a long-overdue gap in emotional support and why more centers are choosing to invest in their people by joining this network of care.