Matt Watson is Vice President of Product Development at Strolid, Inc., where he drives product strategy and roadmap execution for next-generation conversational intelligence platforms. A product leader with deep expertise in emerging data standards, Matt has spearheaded the development of some of the first commercial vCon implementations, helping establish the foundation for vCon—a conversation data container standard that Strolid originally proposed and developed, now advancing as a standards track working group in the IETF. As one of the first vCon app developers, he helps organizations unlock the full potential of their customer conversations while maintaining strict privacy controls—building AI-powered systems that automatically analyze calls, generate actionable insights, and streamline operations to deliver superior customer experiences without sacrificing data security. Under his product leadership, Strolid has built and deployed over half a dozen vCon applications, including pioneering tools such as Strolid Search for mining conversational archives, Strolid GPT for AI-powered customer insights at scale, and multiple commercial Conserver implementations. Matt contributes to the evolution of conversational AI standards, transforming raw conversation data into strategic business intelligence while ensuring complete transparency about how organizations use customer information.