Cristina M. Amedeo is the Senior Director of Community Services at United Way of Rhode Island and a nationally recognized leader in information and referral services. With more than 30 years of experience in social services and over two decades dedicated to advancing Rhode Island's 211 system, she has played a pivotal role in connecting individuals and families to critical health and human services resources. She oversees several statewide programs, including 211, The Point Aging & Disability Resource Center, Medicare and Medicaid enrollment assistance, caregiver support initiatives, and community outreach services.  A member and chair of the National 211 Steering Committee, Cristina brings extensive expertise in call center operations, community partnerships, health and human services navigation, and strategic systems change. Her leadership has helped expand access to essential services, improve resource coordination, and strengthen support systems for older adults, individuals with disabilities, caregivers, and underserved populations throughout Rhode Island.