How can 211s use technology to enhance – rather than replace – direct service? DE211 Live uses mobile solutions to close the gap between referrals and real-time help. Thanks to a technology grant, we equipped our team with iPads, enabling on-the-spot referrals to programs like Help Me Grow, Stand By Me financial coaching, and the Delaware Housing Hub, eliminating delays and reducing missed connections. Participants will learn how this mobile model helps complete program intakes in real time, improves service outcomes, and has transformed our boots-on-the-ground relationship with community partners. This session offers practical and replicable insights for anyone looking to enhance outreach and service delivery through technology.