Name
Strategic Foresight: Ensuring 211 is Future-Ready in Turbulent Times
Date & Time
Wednesday, October 29, 2025, 9:00 AM - 10:15 AM
Eric Glaser Candice Kardulis
Description

No one can predict the future … but anyone can learn how to think about the future more creatively and systematically, turning uncertainty into inspiration for action. Today, powerful and interconnected forces are upsetting what is familiar while creating new risks and opportunities for the future. Strategic Foresight and a growth mindset are indispensable for creating the future we desire in this world of normalized instability, for challenging assumptions to help us envision the full array of solutions and ideas that we need to draw upon in the face of great change.

This session will explore how the Next Generation Leaders Initiative has harnessed these tools from the Institute for the Future, applying Strategic Foresight to real United Way challenges, including mapping the future of 211. You will hear from Candice Kardulis, Director of 211 HHS Quality and Reporting for United Way of Connecticut, on how this approach has helped shape agile, future-focused plans for 211 in her state.

Location Name
Pershing Place East/West