211 Thrive is a professional development opportunity for the entire 211 network, including 211 staff at all levels (community resource specialists, database curators, call center managers, and 211 executive leaders), United Way staff, and partners such as local government employees and nonprofit organizations. If you're connected to or interested in 211, this event is for you. 

We are pleased to offer a low registration fee of $200 for current staff of 211 providers or coordinating entities, as well as nonprofit or government employees, and approved community partners. The registration fee for for-profit staff and consultants is $500. United Way-affiliated 211 organizations are invited to apply for a travel stipend to attend this year’s conference. 

For your convenience, a pre-negotiated room rate is offered at the Westin Kansas City Crown Center. Please book your hotel room once your registration for the event is confirmed to ensure you take advantage of the room block and guaranteed rate.

Conference registration and fees apply to the full agenda with no prorated fees for late arrival or early departure. 

Conference capacity and room block availability is limited, so we encourage early registration. On-site registration will only be available if there is known capacity after Monday, October 6. If offered, the on-site registration fee will be $400 per person. 

1. Submit your stipend interest form: We recommend submitting your form early to receive confirmation as soon as possible. We will accept interest form submissions through the end of August or until all stipends have been claimed, whichever comes first.
2. After you submit your interest form, locate the confirmation email from SmartSheet. This email will confirm that we have received your stipend request. 
3. Once you submit your interest form, you will receive an email confirming your stipend request status. Stipends will be awarded on a first-come, first-served basis based in the order of submission. Please note that stipend payments will be issued after the conference based on actual attendance. 

For additional questions about the conference stipends, view the FAQ, or submit your inquiry through Ask United Way and select "Conferences and Events" as your topic. 

We hope you'll join us at the conference reception for hors d’oeuvres, beverages, and great company on from 5-6:30 p.m. on Monday, October 27! 

The opening general session begins at 9 a.m. on October 28. Please have your registration materials by 8:45 a.m. to enter and find a seat in the general session room. 

For the safety of all attendees, your badge is required to access all sessions and meal functions. If you leave your badge in your room, we’ll kindly ask you to retrieve it before entering the conference space. If you lose your badge, please visit the Check In Desk. Your cooperation in honoring our badge policy is appreciated. 

211 Thrive is an informal event, and business casual is recommended. We understand the value of being comfortable; tennis shoes for sessions are just fine with us! 

Please indicate any dietary needs during the registration process. We will do our best to accommodate your dietary needs and will contact you directly if additional information is needed to ensure your meals are included in our catering schedule. 

A pre-negotiated room rate is offered at the Westin Kansas City Crown Center, where the conference is taking place. Your registration confirmation email will include a booking link to secure your hotel room. Reservation links are only accessible after registering. Book early to take advantage of the conference room block and discounted rates. Rates and accommodations at the hotel before and after the event are not guaranteed; please contact the hotel directly for that information. The hotel booking deadline is Monday, October 6, 2025. 

You can expect a variety of interactive learning sessions, expert-led workshops, and networking events designed to support your professional growth, help you make connections, and explore new practices within the 211 community. Visit the agenda page to learn more about the conference content. 

Yes! 211 Thrive attendees will have access to "Attendee Mobile" by Swoogo.

The conference mobile app provides real-time information to help you plan your experience during the event. You’ll receive an invitation to access the app leading up to the conference, allowing you to plan your conference journey, familiarize yourself with the venue, and explore opportunities to connect with colleagues and build new relationships.  

 Things you can easily manage in the app include:  

• View the conference agenda 
• Access the venue map 
• Explore session details and speaker bios   
• Receive notifications about upcoming events or important changes 

There are no plans for this event to be virtual or available on-demand at a later date. 

In the event you need to cancel, cancellations made on or before 11:59 p.m. CT on Monday, October 6 will be subject to a $100 cancellation fee; cancellations made after October 6 are non-refundable. To make changes or cancel your registration, please modify your registration using the link found in your registration receipt email. 

If you can’t attend but a colleague can take your place, substitutions are permitted until Monday, October 6. Cancellation fees will be waived for substitutions. If you would like to request a substitution, please reach out to events@unitedway.org with your name and the name and email address of the person taking your place. 

Currently, United Way Worldwide does not have a COVID-19 policy, and masks are not required. We encourage attendees to follow recommended health and safety protocols, including regular handwashing, maintaining social distance, avoiding poorly ventilated spaces, and self-isolating if you feel ill or test positive for COVID-19. Should you become ill or test positive for COVID-19, we request that attendees remove themselves from participation and notify events@unitedway.org. United Way reserves the right to deny entry to or remove anyone at the event presenting with flu-like or COVID-19-related symptoms. Refusal to abide by UWW’s health safety related procedures may result in removal from the program and cancellation of registration without refund. 

A Community Information Exchange or CIE® is a community-governed infrastructure that enables information to be effectively and responsibly shared among many organizations, using different, interoperable technologies, in support of holistic coordination of care and equitable systems change. Specifically, a CIE enables the sharing of data among multiple kinds of stakeholders – such as providers who need to share data to provide more holistic care, people in need who must navigate complex systems of care, and researchers and decision-makers. As critical infrastructure that supports many stakeholders, using many different technologies, a CIE can enhance understanding of individuals’ and communities’ needs, improving service accessibility, service outcomes, and the health and well-being of a community. The CIE session is scheduled for Thursday morning and does not require an additional fee to attend.