FREQUENTLY ASKED QUESTIONS
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The 211 Leadership Summit is a professional development opportunity for senior leaders of the 211 network, including c-suite executives and other key decision makers.
We are pleased to offer a low registration fee of $300. United Way-affiliated 211 organizations are invited to apply for a travel stipend to help offset costs associated with travel to the Summit.
For your convenience, a pre-negotiated room rate is offered at the Sheraton Old Town Alexandria. You will receive a hotel booking link in your registration confirmation email. Please note that all attendees who are approved for a stipend will be required to stay within the room block.
Conference registration and fees apply to the full agenda with no prorated fees for late arrival or early departure.
Conference capacity and room block availability are limited, so we encourage early registration. If offered, the on-site registration fee will be $500 per person.
Please indicate any dietary needs during the registration process. We will do our best to accommodate your dietary needs and will contact you directly if additional information is needed to ensure your meals are included in our catering schedule.
A pre-negotiated room rate of $249 (+taxes and fees) is offered at the Sheraton Old Town Alexandria, just a short walk from the Mary Gates Learning Center. Your registration confirmation email will include a booking link to secure your hotel room. Reservation links are only accessible after registering. Book early to take advantage of the conference room block and discounted rates. Rates and accommodations at the hotel before and after the event are not guaranteed; please contact the hotel directly for that information. The hotel booking deadline is September 16, 2026.
The opening general session begins at 9 a.m. on October 14. Please have your registration materials by 8:45 a.m. to enter and find a seat in the general session room. If you’d like extra time to say hello to friends and colleagues prior to the first session, registration opens at 7:30 a.m. and there will be a light breakfast spread available beginning at 8 a.m.
How can my United Way or United Way-affiliated 211 access the conference stipends offered by United Way Worldwide?
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Submit the stipend interest form. We recommend submitting your request as soon as possible to receive early confirmation of your stipend eligibility. Stipends are limited to one per United Way. UWW will continue to accept submissions until all stipends have been allocated.
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Register for and attend the 211 Leadership Summit, October 13-15, 2026
For additional questions about the conference stipends, view the FAQ, or submit your inquiry through Ask United Way and select "Conferences and Events" as your topic.
Business casual attire is recommended. We understand the value of being comfortable; tennis shoes for sessions are just fine with us! We also recommend bringing a light layer as temperatures may vary from room to room.
Your badge is required to access all conference spaces. If you lose your badge, please visit the Registration and Help Desk. Your cooperation in honoring our badge policy is appreciated.
The 211 Leadership Summit will feature content centered on network strategy, policy and advocacy, sustainability and resilience, innovation, and delivering measurable impact. Attendees can expect a variety of session formats including traditional general and breakout sessions, in addition to innovation panels, workshops, and more. Visit the agenda page to learn more about the conference content.
Yes! 211 Leadership Summit attendees will have access to "Attendee Mobile" by Swoogo. The conference mobile app provides real-time information to help you plan your experience both before you arrive in Alexandria and during the event.
Although the conference information won’t be available until late September, you can download the app today by searching for "Attendee Mobile" by Swoogo in the Google Play store or Apple app store.
There are no plans for this event to be virtual or available on-demand at a later date.
Cancellation Policy
Cancellations made on or before September 16, 2026 at 11:59 p.m. ET are subject to a $100 cancellation fee; cancellations made after September 16, 2026 at 11:59 p.m. are non-refundable. To make changes or cancel your registration, use the modify registration link in your confirmation email.
Substitution Policy
If you can’t attend but a colleague can take your place, substitutions are permitted until 11:59 p.m. ET on September 16, 2026. Cancellation fees will be waived for substitutions. If you would like to request a substitution, please reach out to events@unitedway.org with your name and the name and email address of the person taking your place.